Privacy policy

The small print that most people don’t ever read. But it is important, honest!


Cookies contains no personal data and are discarded when you close your browser. 

Other websites

Embedded content (links, videos, images) may link to websites which may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction. CITOC takes no responsibility for such activity on websites linked to on this site, or from which CITOC might be linked from.

Who we share your data with

CITOC does not sell or share data at all.

How and why we retain your data

If you give us your contact details to book a course or arrange a meeting we only use the information for that purpose. If we transact any business or project work then electronic or paper records will be retained as appropriate for standard accounting and/or project management purposes. If you communicate with us by email, please note that email threads are deleted after a year.

What rights you have over your data

You can ask CITOC to disclose or to erase any data we hold about you (unless we are obliged to keep it, for example for accounting).

Client data

When we work with any organisation will not expect to access or hold any of that organisation’s data (for example donor, customer, user or contact datasets) unless it is essential for project delivery and shared with consent. If such access is needed we will discuss and sign an appropriate data protection agreement.

How we protect your data

Access to computers that might contain any data including email threads are all password protected. We do not retain paper records, such documentation is scanned, stored electronically behind passwords, and destroyed.

What third parties we receive data from

We do not purchase data from third parties.

What profiling we do with user data

We do not profile data

Industry regulatory disclosure requirements

If any project work we engage in requires registration with a regulator or the adoption of data protection or other policies CITOC will comply fully.

Further information

Please contact us here if you have any questions about this page.

Reviewed 01 November 2021