The small print that most people don’t ever read. But it is important, honest!
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Who we share your data with
CITOC does not share data at all.
How and why we retain your data
If you give us your contact details to book a course or arrange a meeting we only use the information for that purpose unless you also opt-in to our mailing list (email). We run an opted-in mailing list hosted securely at www.mailchimp.com from which you can opt-out at any time. The only data we use for this list is your name, email address, telephone number (optional) and the name of your organisation (optional). We collect such data to enable us to engage with charities and related organisations and their staff at a professional level, including promoting CITOC’s services. If we transact any business or project work then electronic or paper records will be retained as appropriate for standard accounting and/or project management purposes. If you communicate with us by email, please note that email threads are deleted after a year.
What rights you have over your data
You can request opt out of our mailing list at any time. You can also ask CITOC to erase any data we hold about you (unless we are obliged to keep it, for example for accounting).
When we work with any organisation will not expect to access or hold any of that organisation’s data (for example donor, customer, user or contact datasets) unless it is essential for project delivery and shared with consent. If such access is needed we will discuss and sign an appropriate data protection agreement.
How we protect your data
Access to computers that might contain any data including email threads are all password protected. Mailing list contact data is retained securely by Mailchimp. We do not retain paper records, such documentation is scanned, stored electronically behind passwords, and destroyed.
What third parties we receive data from
We do not purchase data from third parties.
What profiling we do with user data
We do not profile data
Industry regulatory disclosure requirements
If any project work we engage in requires registration with a regulator or the adoption of data protection or other policies CITOC will comply fully.
Please contact us here if you have any questions about this page.
Reviewed November 2020